I operate Masterful World as an independent business under the name Masterful World. By accessing or using this website, you agree to use it lawfully and respectfully and to follow the terms described below.

1. Purpose of the Website

I provide information about my work, services, creative approach, projects, and related offerings through this website. The website is intended to help visitors understand what I offer and to provide a way to contact me.

2. Use of the Website

You may browse and use this website for lawful personal or business purposes. You must not use the website in a way that could damage, disable, overburden, interfere with, or attempt to gain unauthorised access to the website or any systems connected to it.

3. Intellectual Property

Unless otherwise stated, the text, visual identity, graphics, original designs, images, and other content I publish on this website belong to me or are used by me with appropriate permission.

You may view the website and its content for your own lawful purposes. You may not copy, reproduce, redistribute, modify, republish, sell, or commercially exploit my original content without my prior written permission, except where applicable law expressly allows such use.

4. Accuracy of Information

I make reasonable efforts to keep the information on this website useful and accurate. However, I do not guarantee that every piece of information will always be complete, current, or free from errors.

5. Third-Party Websites and Services

This website may contain links to third-party websites or services. Those websites are operated independently from me. I am not responsible for their content, availability, security, or privacy practices. If you follow a third-party link, I recommend reviewing that provider's own terms and privacy information.

6. Website Availability

I aim to keep the website available and functioning properly, but I cannot guarantee uninterrupted access. The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, or circumstances outside my reasonable control.

7. Changes to These Terms

I may update these Terms of Use when necessary to reflect changes to the website, my services, or applicable requirements. The updated version will be published on this page together with a revised "Last updated" date.

8. Contact

If you have a question about these Terms of Use, you can contact me at hi@masterfulworld.com.

I respect your privacy and am committed to protecting the personal information you provide through the Masterful World website. This Privacy Policy explains how I handle personal information submitted through the website's general contact form.

1. Information I Collect

When you contact me through the general contact form, I collect only the information necessary to identify you and respond to your enquiry:

• First name
• Last name
• Email address

I do not ask for additional personal information through the general contact form unless it is necessary for the purpose for which you contact me.

2. Why I Use Your Information

I use the information you provide to:

• Respond to your enquiry.
• Communicate with you about your enquiry.
• Continue communication if your enquiry develops into a potential or existing business relationship.

I do not use the information submitted through the general contact form for unrelated purposes.

3. Legal Basis

Where data protection law such as the GDPR applies, I process your contact information because it is necessary to respond to your request and, where relevant, to take steps at your request before entering into a business relationship. Where another legal basis is required, I will rely on the applicable legal basis under the law that applies to the processing.

4. How I Protect Your Information

I take reasonable technical and organisational measures to protect the personal information I receive against unauthorised access, accidental loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

5. How Long I Keep Your Information

I keep contact information only for as long as reasonably necessary to respond to your enquiry, maintain relevant communication, manage an ongoing business relationship, or comply with a legal obligation. When the information is no longer reasonably necessary, I will delete it or otherwise securely dispose of it, subject to applicable legal requirements.

6. Sharing Your Information

I do not sell your personal information.

I may use service providers that are necessary to operate the website or transmit contact-form submissions. Where such providers process personal information on my behalf, I expect them to handle that information only as necessary to provide their services and in accordance with applicable data protection requirements.

I may also disclose information where I am legally required to do so or where disclosure is necessary to protect my legal rights.

7. Your Privacy Rights

Depending on the law that applies to you, you may have rights relating to your personal information, including the right to:

• Request access to the personal information I hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information in applicable circumstances.
• Request restriction of processing in applicable circumstances.
• Object to certain processing in applicable circumstances.
• Withdraw consent where processing is based on consent.
• Request data portability where applicable.

To exercise a privacy right, contact me at hi@masterfulworld.com.

8. Children

This website is not directed specifically at children. I do not knowingly request personal information from children through the general contact form.

9. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any updated version will be published on this page and identified by a revised "Last updated" date.

10. Contact

If you have questions about this Privacy Policy or how I handle your personal information, contact me at hi@masterfulworld.com.

This Questionnaire Privacy Notice applies specifically to information submitted through the Masterful World questionnaire. It is separate from the General Privacy Policy above, which applies to the main website and its general contact form.

1. Information I Collect Through the Questionnaire

When you submit the questionnaire, I may collect the following information that you choose to provide:

Contact information:

• First name
• Last name
• Business name, if provided
• Email address
• Mobile phone number
• WhatsApp or Viber contact information
• City, if provided
• Country, if provided
• Time zone, if provided

Project and brand information:

• Personal or business identity information
• Values
• Unique selling proposition
• Mission
• Target audience
• Desired brand image
• Brand story
• Symbols or concepts relevant to the brand
• Logo name and/or slogan
• Preferred colours
• Desired logo attributes
• Preferred font style
• Design inspiration
• Additional notes, comments, or project information you choose to provide

2. Why I Use Questionnaire Information

I use questionnaire information to understand your business, brand, project, creative direction, and requirements before responding to you or providing relevant services.

I may use the information to:

• Review and understand your project.
• Contact you about your submission.
• Prepare for a discussion about your project.
• Develop or provide services relevant to your submission.
• Maintain appropriate records relating to an enquiry or client relationship.

3. Please Share Only Relevant Information

The questionnaire contains open-ended fields. Please provide only information that is relevant to your project and that you are comfortable sharing.

Please do not submit passwords, payment-card details, government identification numbers, or other highly sensitive information unless I specifically request it and there is a legitimate reason for doing so.

4. How the Questionnaire Is Submitted

Questionnaire submissions are transmitted electronically using Web3Forms. The questionnaire sends the submitted information to the email address used to receive questionnaire submissions: hi@masterfulworld.com.

Because Web3Forms is a third-party service used to transmit the submission, the information may be processed by that provider as part of its service. Web3Forms states that its form service can securely store submissions for a limited retention period, depending on the service configuration.

5. Legal Basis

Where data protection law such as the GDPR applies, I may process questionnaire information because it is necessary to respond to your request, to take steps at your request before entering into a business relationship, to perform a contract where one exists, or for my legitimate interests in managing enquiries and client relationships, where those interests are not overridden by your rights and interests.

Where consent is required for a particular processing activity, I will rely on your consent. Where processing is based on consent, you may withdraw that consent by contacting me at hi@masterfulworld.com.

6. How I Protect Questionnaire Information

I take reasonable technical and organisational measures to protect questionnaire information against unauthorised access, accidental loss, misuse, alteration, or disclosure.

Access to questionnaire information is limited to what is reasonably necessary for handling your enquiry, project, or business relationship.

7. Who May Receive Questionnaire Information

Questionnaire information may be accessible to me and to service providers that are necessary for transmitting, delivering, storing, or otherwise supporting the handling of questionnaire submissions.

I do not sell questionnaire information. I may disclose information where required by law or where reasonably necessary to protect my legal rights.

8. International Transfers

Some service providers I use may process information outside your country or outside the European Economic Area. Where applicable law requires safeguards for an international transfer, I will rely on the safeguards required by that law.

9. How Long I Keep Questionnaire Information

I keep questionnaire information only for as long as reasonably necessary for the purposes for which it was collected, including responding to your enquiry, discussing or providing services, maintaining relevant business records, and complying with applicable legal obligations.

If a questionnaire does not result in an ongoing relationship, I do not intend to keep the information indefinitely. When the information is no longer reasonably necessary, I will delete it or otherwise securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on applicable data protection law, you may have the right to request access, correction, deletion, restriction, objection, or portability of your personal information, as well as the right to withdraw consent where processing is based on consent.

To exercise a privacy right or ask a question about your questionnaire submission, contact me at hi@masterfulworld.com.

11. Changes to This Questionnaire Privacy Notice

I may update this Questionnaire Privacy Notice if the questionnaire, the services I use to receive submissions, or the way I process questionnaire information changes. The latest version will be published on this page with a revised "Last updated" date.

12. Contact

For any question about this Questionnaire Privacy Notice or the information submitted through the questionnaire, contact me at hi@masterfulworld.com.